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Billing & Payments

Pricing, discounts, setting up payments, and charges related to cancellations.

By Cayla Sims

• 9 articles

Programs and Pricing: Doctor-Designed GLP-1 Weight Loss Programs

Zappy Health Weight Loss Program Pricing & Plans Zappy Health offers comprehensive doctor-designed weight loss programs utilizing GLP-1 medications like Semaglutide and Tirzepatide. These programs are designed to help patients achieve sustainable weight loss by addressing biological and metabolic factors. Note on how pricing works: The prices below are for our cash-pay compounded plans (for example, $249/month for Semaglutide), where the medication is included in the plan price. We also offer brand-name (FDA-approved) medications through a separate $99/month membership, where the cost of the brand medication is billed separately at the pharmacy. See "What does the Zappy Health Insurance Monthly Fee cover?" for details on the branded option. Pricing & Plan Options Semaglutide Pricing For Most States ✔️ Monthly Subscription: $249/month (billed monthly, cancel anytime) ✔️ Multi-Month Plans: 3-Month Plan: $229/month ($687 total, paid upfront) ✔️ Starter Pack (First-Time GLP-1 Users): $159/month ($477 total for 3 months, paid upfront) Only available in select states (not available in AL, AR, CA, KS, MI, MN, MS). For Restricted States (AL, AR, CA, KS, MI, MN, MS) ✔️ Monthly Subscription: $249/month (billed monthly, cancel anytime) ✔️ Multi-Month Plans: 3-Month Plan: $229/month ($687 total, paid upfront, 3 vials shipped in BUD-compliant sets) ✔️ The Starter Pack ($159/month) is not available in these states. Tirzepatide Pricing For Most States ✔️ Multi-Month Plans: 3-Month Plan: $329/month ($987 total, paid upfront) 6-Month Plan: $299/month ($1794 total, paid upfront) ✔️ Starter Pack (First-Time GLP-1 Users): $279/month ($837 total for 3 months, paid upfront) For Restricted States (AL, AR, CA, KS, MI, MN, MS) ✔️ Multi-Month Plans: 3-Month Plan: $329/month ($987 total, paid upfront) 6-Month Plan: $299/month ($1794 total, paid upfront) ✔️ Starter Pack (First-Time GLP-1 Users): $279/month ($837 total for 3 months, paid upfront) \ How It Works 1. Initial Consultation: Complete the online intake form. Our team will review your information and provide a personalized treatment plan within 24 hours. 2. Medication Delivery: Once approved, your prescribed medication is shipped directly to your home within 7-10 business days. 3. Monthly Follow-Ups: Stay connected with healthcare providers through virtual visits and messaging support. 4. Ongoing Support: Get access to an AI assistant for guidance, plus premium customer support for any questions or concerns. What’s Included in Every Plan? All prescribed doses of GLP-1 medication Monthly virtual visits with healthcare providers Access to AI-powered assistance for 24/7 support Premium customer support For multi-month plans, vials are shipped in BUD-compliant batches. For example, a 6-month plan is shipped as three separate 2-month supplies rather than all at once. Insurance Plan For those opting for an insurance plan: \ 1. Initial Consult: Submit your online intake form. Our team will review and send a personalized plan within 24 hours. 2. Monthly Follow-Ups: Ongoing support through messaging and virtual check-ins. Key Benefits of Zappy Health’s Weight Loss Program ✔️Rapid Results: Patients begin losing weight within the first few weeks. ✔️Convenience: Medications are shipped directly to you. ✔️Transparent Pricing: No hidden fees or surprise costs. ✔️Doctor-Designed Program: Evidence-based approach for sustainable weight loss.

Last updated on Jul 30, 2026

What if my insurance is denied?

What if my insurance is denied? If your prior authorization is declined, it means your insurance provider has chosen not to cover the cost of your prescribed medication. In this case, you still have options to continue your treatment. 💡 Self-Pay Option: You can choose to self-fund your medication through our partnered pharmacies, which offer competitive pricing and direct home delivery for your convenience. If you’d like assistance exploring affordable self-pay options or appealing your insurance denial, our team is here to help guide you through the process.

Last updated on Jul 30, 2026

When will I be billed for the program?

Hassle-Free Billing & Subscription Renewal Your subscription is billed on a recurring monthly basis, ensuring a seamless experience with no interruptions to your weight loss journey. ✔ Consistent Billing Date – Your payment will be charged on the same date each month as your initial invoice, making it easy to plan ahead. ✔ Automatic Payments – No need to worry about manual payments—your subscription renews automatically for monthly plans. ✔ Transparent & Predictable – No unexpected charges or hidden fees. 💡 For Multi-Month Plans: If you choose a 3-month, 6-month, or 9-month plan, your payment is collected upfront, and your plan does not renew automatically. You will need to manually renew or select a new plan once your term ends. If you have any questions about your billing cycle, payment methods, or plan renewal, our support team is always here to help!

Last updated on Jul 29, 2026

Are there any hidden fees?

Transparent Pricing – No Hidden Fees We believe in simple, upfront pricing with no hidden fees or surprises. The cost details for all our plans are clearly displayed on our website, so you always know exactly what you’re paying. 💰 Flat-Fee Pricing – The price you see for each plan is the total amount you’ll pay each month, with no unexpected charges. 💰 No Membership Fees – Unlike some competitors, we don’t charge additional sign-up or membership fees. 💰 Affordable & Flexible Options – Choose from monthly or multi-month plans based on your needs and budget. Our goal is to make high-quality weight loss care affordable, transparent, and accessible. If you have any questions about pricing, our team is always happy to help!

Last updated on Jul 29, 2026

Cancellation and refunds

Want to Cancel? Need a Refund? At Zappy Health, we prioritize the satisfaction and convenience of our clients. You are free to terminate this Agreement at any time within 30 days from the date of initiation for a full refund, no questions asked, provided no medication has been prescribed. This is to ensure that you are 100% satisfied with our services before any substantial commitments are made. To terminate, please send a written notice to solutions@ZappyHealth.com. If any medication has been prescribed and shipped to you, a two-month contract becomes effective from the date of shipment. During this period, the option for immediate termination and a full refund, as outlined in our 30-day satisfaction guarantee, is not applicable. This two-month contractual period is essential for ensuring the effectiveness of our prescribed treatments and for maintaining the integrity and continuity of our health care services. Please be aware that this contract is binding once the medication is shipped, and the terms will be in effect for a duration of two months. For any questions or concerns regarding this policy or your medication or refunds, please do not hesitate to contact us at solutions@ZappyHealth.com. Our team is always here to provide assistance and support to ensure your utmost satisfaction with our services.

Last updated on Jul 29, 2026

What does the Zappy Health Insurance Monthly Fee cover, and are there additional costs for prescriptions?

Understanding the Zappy Health Insurance Monthly Fee and Prescription Costs Overview When subscribing to Zappy Health’s services, users are charged a monthly fee that provides access to several healthcare-related benefits. This article outlines what the monthly fee covers and highlights additional costs that may apply when fulfilling specific prescriptions, like Zepbound. What is the Cost of Zappy Health's Monthly Plan? This $99/month membership fee applies to our brand-name (FDA-approved) medication track. With this option, the $99 covers the healthcare services described below, and the cost of the brand-name medication itself is billed separately at the pharmacy. (This is different from our cash-pay compounded plans — such as $249/month for Semaglutide — where the medication is included in the plan price.) What Does the Monthly Fee Cover? The Zappy Health monthly plan fee includes the following services: - Form-only Consultation: An initial consultation to assess your health needs. - Personalized Treatment Plan: A custom plan to address your specific medical conditions. - Provider Guidance: Monthly check-ins with healthcare providers who can assist with your treatment and medication needs. - Prescription Management: Comprehensive care for tasks such as managing prior authorizations and adjusting medication dosages (medication titration management). - Customer Support: Access to Zappy Health support for queries and issues. Is the Cost of Medication Included? No, the $99 monthly fee does not include the cost of medications themselves. For example, if you are proceeding with a Zepbound or Wegovy prescription, this medication incurs a separate expense beyond the monthly fee that will be paid at the pharmacy. The cost of medications is determined by the pharmacy, and users are encouraged to confirm pricing directly with their chosen pharmacy. How Does Enrollment Work? To enroll in the Zappy Health $99/month program, follow these steps: Payment Process: An invoice for the $99 monthly membership will be sent to you. Paying this invoice serves as your enrollment into the program. - Note: Enrollment is on a month-to-month basis and renews automatically. Pharmacy Setup: After you successfully process the payment, confirm the pharmacy you will use for prescriptions. Prescription Transfer: Once your pharmacy details are confirmed, Zappy Health will transfer prescriptions to the chosen pharmacy on your behalf, and the medication pricing is determined by the pharmacy. Conclusion Zappy Health’s monthly fees are designed to cover key healthcare services, but users should be aware of the additional costs associated with prescription medications. Keeping these distinctions in mind helps users better plan and understand their healthcare expenses.

Last updated on Jul 29, 2026

What are the pricing, discounts, and shipping policies for medication orders on Zappy Health?

Pricing, Discounts, and Shipping Policies for Medication Orders on Zappy Health Zappy Health offers transparent pricing and convenient delivery options for its customers. Below is a comprehensive summary of the pricing, discounts, and shipping policies as they relate to medication orders. Pricing Overview The cost of medications varies depending on the order. For example, the price for one vial of medication typically amounts from $249 - $349 depending on medication. Additional savings might be available for multi-vial or larger quantity packages that are already discounted at checkout. It’s important to review your final total during checkout to confirm the cost of your order. Discounts and Promotions Zappy Health applies discounts where applicable. However, multi-month packages or bundling options typically include built-in price reductions, and therefore, additional promotional discounts may not apply. For specific promotions or discount codes, it is recommended to check any current offers or reach out to Zappy Health customer support. Shipping Information Free Shipping Zappy Health provides free standard shipping on eligible orders. This is a valuable benefit for those ordering medications from their service. Standard Shipping Timeline Orders shipped via standard delivery typically arrive within 7–10 business days. Please plan your refills accordingly to ensure you receive your medication on time. Expedited Shipping While shipping is free, expedited or overnight delivery cannot be guaranteed. If faster delivery is required, it is advisable to contact Zappy Health’s support team directly for possible solutions. Summary - Pricing: One vial of semaglutide medication is typically priced at $249 and Tirzepatide at $349. Check for built-in discounts on multi-month packages. - Discounts: Additional promotional discounts may not apply to already-discounted packages. - Shipping: Enjoy free standard shipping (7–10 business days). Expedited shipping is at our discretion at an additional cost. For any further questions about your specific order, Zappy Health's support team is available to assist.

Last updated on Jul 29, 2026

What should I know about charges and service options when canceling my Zappy Health subscription?

What should I know about charges and service options when canceling my Zappy Health subscription? When deciding to cancel your Zappy Health subscription, it's essential to understand the policies surrounding charges and the options available to manage your account after cancellation. Below are key details: Cancellation and Charges After your Zappy Health account is canceled, no additional charges will be processed. This means you will not incur any further fees once you have confirmed the cancellation of your subscription. It ensures complete transparency and provides peace of mind regarding billing. Options for Maintaining Access If you’re subscribed to a monthly plan but wish to cancel it, you can choose to keep your profile open. This allows you to resume treatment or services at a future date without needing to start over. This feature is particularly beneficial if you anticipate using the service again and prefer to retain your account information. By understanding these policies, you can make informed decisions about your Zappy Health subscription and ensure seamless management of your account.

Last updated on Jul 29, 2026

How do I set up and manage payments with Zappy Health?

How Do I Set Up and Manage Payments with Zappy Health? Managing your payments with Zappy Health is straightforward and secure. This guide will walk you through the steps to set up payments and update your payment information when needed. Overview of Payment Processes with Zappy Health Zappy Health utilizes reliable and secure payment methods to facilitate bill payments. Payments and updates to payment methods are handled through specific processes to ensure security and ease of use. Setting Up Payments for the First Time To make your initial payment with Zappy Health: 1. Sign Up for Your Initial Consultation: Complete the Initial Consultation Form so your provider can get to know you. 2. Activate Your Practice Better Profile: Locate the activation or invitation link sent to your email from Zappy Health. This link grants you access to your Practice Better account. 3. Log in to Your Account: Use your credentials to log in to the profile after activation. 4. Make Payments: Once logged in, you can process and complete payments securely through your Practice Better account after the Initial Consultation is reviewed. Updating Payment Methods To update your payment information for future transactions: 1. Access the Invoice: Open the invoice you received from Zappy Health via email. 2. Complete the Payment: Use the provided payment options to settle the invoice. 3. Automatic Card Saving: When you complete a payment using the invoice, your card details are securely saved for future billing and payments. Security of Your Payment Information Zappy Health ensures that all payment processes are handled securely. Information entered through your Practice Better account or invoice system is encrypted and stored safely for your convenience.

Last updated on Jul 29, 2026