Home Billing & Payments What if my insurance is denied?

What if my insurance is denied?

Last updated on Jul 30, 2026

What if my insurance is denied?

If your prior authorization is declined, it means your insurance provider has chosen not to cover the cost of your prescribed medication. In this case, you still have options to continue your treatment.


💡 Self-Pay Option: You can choose to self-fund your medication through our partnered pharmacies, which offer competitive pricing and direct home delivery for your convenience.


If you’d like assistance exploring affordable self-pay options or appealing your insurance denial, our team is here to help guide you through the process.