Home Getting Started & Eligibility My appointment was canceled and I didn't cancel it.

My appointment was canceled and I didn't cancel it.

Last updated on Aug 03, 2026

My appointment was canceled and I didn't cancel it.

Also asked: appointment canceled, duplicate booking, session canceled, why was my appointment removed Answer: If you booked the same session twice, the system cancels the duplicate automatically. Your real appointment is still on the calendar and unaffected.

If you can't see any appointment at all, message us and we'll look.