Can I get a refund?

Can I get a refund?

Also asked: refund, money back, 30 day guarantee, I want my money back, return medication Answer: Answer:

Email customer@zappyhealth.com or message us, and we'll confirm your cancellation in writing. Once your cancellation is confirmed, no further charges will be processed.

If you decide to cancel before the pharmacy has processed your medication, you are eligible for a full refund.

If your medication has been filled and is in the shipping stage but has not yet been shipped, a $10 restocking fee will apply, and the remaining balance will be refunded.

Once a tracking number has been assigned and the prescription has entered the shipping process,  we are unable to issue a refund.

[CONFIRM final policy alongside the contract-term question above.]

Escalate: always.